Most communication technology was built for an able-bodied world. For more than 11 million Americans who are Deaf or Hard of Hearing, a phone call can still be a barrier.

T-Mobile set out to rethink that experience. Willie King, Business Development Manager at T-Mobile, and Lex Liley, Associate Director of Product Strategy at Kettle, will share how their teams partnered with the DHH community to challenge assumptions about voice communication.

A look at inclusive design and why solving hard challenges leads to better experiences for everyone.