In-person

• What is included in the Config pass?

  Your Config pass includes access to keynote and general sessions, plus some surprises along the way. Your pass includes lunch on both days and coffee, water, and snacks throughout the event. Travel and lodging is not included.

• Where will it be?

  Config is being held at Moscone Center South in San Francisco. We recommend using public transportation or your preferred rideshare service to get there. Please see below for closest SFMTA stops to Moscone:
  
  

  • BART - Powell St Station and Montgomery St Station are both two blocks away from Moscone.
  • MUNI - To reach The Moscone Center, take MUNI Metro to the Yerba Buena/Moscone Station
  • Caltrain - Station located at 4th & Townsend St. a few minutes walk away from Moscone

  
  Parking is also available nearby at Fifth and Mission Garage.

• Badge pick-up

  Badge pick-up will begin on Tuesday, June 25th at Moscone South. Full hours below:
  
  

  • Tuesday, June 25: 11:30AM-7:30PM PT
  • Wednesday, June 26: 7AM-4:30PM PT
  • Thursday, June 27: 7AM-4:30PM PT
  
  Don't forget to bring a government issued ID to check-in! You will be able to adjust your name on your badge before printing.
  
  Attendees are not able to pick up badges on behalf of other attendees.

• What if I need to cancel?

  We are no longer processing cancellations and refunds as of June 25th. If you have any question about your ticket please visit the Help Desk on the lobby level.

• Health & safety

  We will be following San Francisco COVID guidelines when it comes to COVID safety. While encouraged, vaccination and masks will not be required at Config 2024. Should the need arise, we reserve the right to implement testing and masks before the event. If so, attendees will receive ample notification. As always, please stay home if you are experiencing any symptoms or have been exposed—we all need to do our part to keep one another healthy.
  
  We will have masks available for attendees at registration should you need one.

• Safety, security and privacy

  There will be security and metal detectors on the premises as well as K-9 sweeps. Valid identification is required at badge-pickup. Please note that Config will be filmed and photographed.
  
  If you need medical assistance, please visit First Aid/EMT on the Exhibit Level of Moscone South. If you need immediate assistance, please call 415-978-3511 to reach our security control room or pick up a white house phone located throughout the building.
  
  Notice of Filming and Photography
  
  There are photographers and videographers throughout the venue to capture the event. Figma may use and share photographs and videos of you publicly, including on websites, social media channels, and in print for purposes like development and marketing.
  
  By participating, you are consenting to the use of your name, likeness, or interview.

• Accessibility

  We want to make sure everyone feels welcome and included at Config, so we've arranged for prayer/meditation/quiet room, nursing rooms, accessible seating, dedicated registration desks, ASL interpretation and limited live translation. We have made a number of arrangements to support attendees who require ADA accessibility at Config:

  • All entrances to Moscone South are ADA accessible with dedicated entrances located on Howard Street.
  • There are dedicated ADA accessible registration desks located on both ends of registration
  • Onsite staff to escort you to our dedicated path to the exhibitor level and keynote seating
  • Reserved ADA accessible seating in keynotes and breakouts
  • Reserved seating for those who require ASL support
  • Live translation support for Korean, Japanese, German, French and Spanish speakers

• Bag and coat check

  Bulky bags? Umbrellas? Don’t worry. You can stash those with our coat and bag check at arrival. Our bag check is open until 6:00pm on conference days.

• Lost and found

  Leave something behind? Visit the Help Desk on the lobby level and we'll do our best to help locate your missing item. Our Help Desk is open until 6:00pm PT on conference days.

• What can’t I bring?

  Click here for a list prohibited items that are not permitted inside the Moscone Center.

• Age limit

  Due to safety concerns, no one under the age of 18 will be permitted to register for Config.

• Live translation

  We want to make sure everyone feels welcome and included at Config, so we’ve arranged for live translation in the following languages: French, Spanish, German, Korean and Japanese. If you require live translation services during the event, visit the help desk at registration for more information.

• Can I transfer my ticket to someone else?

  You aren’t able to transfer your ticket to another attendee, but are able to cancel your registration by logging into your attendee profile and clicking “My Config” and clicking “Manage Ticket” and you can cancel your registration from there.
  
  If you cancel your registration within six months of your purchase date, you will be auto-issued a refund. Please allow 5-7 business days for the refund to appear.
  
  If you purchased multiple in-person tickets at once, please reach out to events@figma.com to initiate your refund.
  
  If you cancel your tickets after six months of your purchase date, please reach out to events@figma.com to initiate your refund