FAQ
General
Config will be held at Moscone Center South. Opens in a new tab in San Francisco May 6th-May 8th, 2025. We recommend you use public transportation. Opens in a new tab or your preferred rideshare to get there. We will also have a bike valet to store your bike during conference hours.
You can expect three days packed with a fantastic lineup of speakers, creative brand activations, partner-led content, networking opportunities at Config Commons, and so much more. Please know, there is no official Config after party.
Your Config pass includes access to keynote and general sessions, Config Commons, plus some surprises along the way. Lunch, coffee, water, and snacks are included with your pass throughout both days of the event. Travel and lodging are not included.
Config is the conference for people who build products. Frequent attendees are product designers, developers, marketers, and just about anyone else who touches the product development process.
Yes, Config will be recorded. Keynotes will be recorded and available on YouTube. Opens in a new tab the same day. All breakout sessions will be recorded and available on YouTube after Config.
Speaker applications for Config Global and Config London are now closed.
Interested in hosting a community at Config? Let us know by filling out this form. Opens in a new tab and we'll get it added to the official community events page coming in mid-April.
Yes! We’re taking over the block—starting Tuesday, May 6, grab your badge, get your swag, and find your people. You can find Config Commons on Howard St., between Moscone North and Moscone South.
Thank you for your interest in applying for a scholarship at Config. Our form is now closed.
The Leadership Collective is our executive program at Config. The experience is custom-tailored for executive leaders to network, share ideas, and learn from other visionary leaders from top companies around the world.
A unique invite code is required to register for Leadership Collective. Please reach out to your Figma representative to learn more.
Learn more about Config London.
While we advise you to leave any personal items at your hotel or office, we do offer a complimentary bag, coat and luggage check at the Config entrance at 4th and Howard Streets.
Bag Check Hours of operation:
- Tues - 9am - 9pm
- Wed - 7am - 7:30pm
- Thurs - 7am - 6pm
Please see the help desk within registration at Moscone North to claim any lost and found items.
After 6pm on Thursday the 8th, any unclaimed items will be available for claim through The Moscone Center.
All attendees can find Grab-and-go lunch in the Cafe located on the Exhibit Level and at our Food and beverage stations located at Config Commons.
Wednesday, May 7
Lunch - 11:30AM-2:30PM
Thursday, May 8
Lunch - 11:15AM-2:05PM
Registration
Please visit config.figma.com to register for Config 2025.
Yes! Even if you attended Config in 2024, you are required to create a new account when registering for Config 2025. If you have further questions around your account, please reach out to our support team. Opens in a new tab.
You can downgrade your ticket from in-person to virtual by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to virtual by clicking “Manage ticket.” We’ll automatically issue a refund up until May 5, 2025 at 5:00PM PT.
Attendees are permitted to cancel their ticket up until the day before the event. If you cancel your ticket by 5:00PM PST on Monday, May 5, you will receive a full refund. If you cancel after May 5, we will not be able to process a refund. You can cancel your ticket by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can cancel your ticket by clicking “Manage ticket.” We will auto issue a refund (please allow 5-7 business days for the refund to appear).
Please reach out to our support team. Opens in a new tab to switch your ticket to virtual attendance.
You can downgrade your ticket from in-person to virtual by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to virtual by clicking “Manage ticket.” We’ll automatically issue a refund up until May 5, 2025 at 5:00PM PT.
You can upgrade your ticket from virtual to in-person by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to in-person by clicking “Manage ticket.” You’ll be required to enter payment information to secure your ticket to Config.
Ticket transfers are no longer permitted as of Friday, April 25 2025 at 12:00PM ET.
You can cancel your ticket by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can cancel your ticket by clicking “Manage ticket.”We’ll automatically issue a refund up until May 5, 2025 at 5:00PM PT (please allow 5-7 business days for the refund to appear).
Yes, you can purchase up to 10 guest tickets for your team at checkout. Once you've purchased guest tickets, you will be able to log in to your Config account to manage tickets, send email invites with individual registration codes, and track invite status to see if your guest invites are pending or registered.
The deadline to assign your guest ticket or request to cancel it is Monday, May 5th at 5PM PDT.
We accept most major credit cards. We cannot accept checks or wire transfers.
Badge pick-up will begin on Tuesday, May 6, at Moscone North and at Parc 55:
Moscone North:
- Tuesday, May 6: 9:00AM-9:00PM
- Wednesday, May 7:00AM-5:00PM
- Thursday, May 8: 7:00AM-3:00PM
Parc 55:
- Tuesday, May 6: 9:00AM-7:00PM
- Wednesday, May 7: 7:00AM-2:00PM
- Thursday, May 8: No badge pickup
No, each attendee must pick up their own badge on site. Please note your government issued ID should match the last name of your Config ticket for badge pickup. You can enter your preferred name for your name badge during registration.
Yes! If your visa is denied for any reason, we are happy to issue a full refund. Please submit a request via our support form. Opens in a new tab.
Accessibility
MOBILITY
Moscone Center South is an ADA compliant building. Opens in a new tab. If you require mobility assistance on site, there are a limited number of scooters available on a first-come, first-serve basis if you did not request one during registration. Scooters must be returned at the end of each conference day.
For off-hour scooter rental, check out Cloud of Goods. Opens in a new tab scooter rentals.
NURSING ROOM
We have four Mamava nursing pods. Opens in a new tab available throughout Moscone South for use on May 7th and 8th. The nursing pods are located on level 2, the exhibitor level, with two on lower mezzanine. The nursing pods can be accessed by code or by downloading the Mamava app. Opens in a new tab. Access codes are available at our help desk, located on the lobby level of Moscone North.
Our Mamava pods include tissues, wipes, magazines, and hand sanitizer for your comfort. Please note, these Mamava pods do not have refrigerators nor sinks in them. Moscone South, including the nursing pods, will not be accessible during Config Commons on May 6th.
Cold storage is available through our Help Desk for any milk refrigeration needs.
DEAF/HARD OF HEARING
Config offers ASL support across all of our stages. There will be priority seating for attendees who use ASL. If you need assistance, please visit our Help Desk on the lobby level of Moscone North.
PRAYER ROOM
We have a prayer room available on a first-come, first-served basis for a limited number of attendees.
Find our prayer room in the following locations;
May 6th during Config Commons - Moscone North, Room 114
May 7th and 8th during Config - Moscone South, Room 105
RECHARGE SPACE
We have a dedicated, low-sensory, recharge space available on a first-come, first-served basis for a limited number of attendees. The room will feature low lighting and sensory tools. Additionally, this space should not be used to take meetings.
Please be cognizant of others and adhere to no laptops, no audio, and no talking.
Find our recharge space in the following locations; May 6th during Config Commons - Moscone North, Room 114
May 7th and 8th during Config in partnership with Headspace - Moscone South, Room 105
DIETARY INFORMATION
We are offering lunch, coffee, water, and snacks throughout the event. You will receive a water bottle at registration to refill throughout the duration of Config. Keep a look out for hydration stations throughout Moscone.
Ingredients and common allergens will be posted on the menus for the grab and go lunch distribution.
Allergen Notice from Our Catering Partner (SAVOR)
Savor San Francisco’s facilities are not certified Gluten Free, Vegan or Vegetarian. We cannot guarantee that cross contact with allergens will not occur nor can we assume any responsibility or liability for a persons’ sensitivity or allergy to any food item in the facility.
Yes, there is an accessible registration line within the Moscone North lobby. We’ll also have staff holding “Accessibility” signs and our dedicated, accessible registration line will have accessible-height registration counters.
Yes, there will be priority seating in the keynote and breakout rooms. Please look for staff members holding “Accessibility” signs, and they will guide you in the right direction.
Yes, Moscone Center is a wheelchair accessible venue. Please note, Howard Street between 3rd and 4th will be closed to traffic throughout Config 25. There is a vehicle drop off area available on Howard Street in front of Moscone West which can be accessed via 4th St.
All elevators and restrooms are wheelchair accessible. If you need assistance getting to the elevators, please look for staff holding “Accessibility” signs and they will be able to assist you.
We have a number of All Gender restrooms available throughout the Moscone Center for use on May 7th and 8th. You can locate these restrooms in the Moscone South Lobby, on Level 2 and on the Exhibitor level near the cafe.
These all gender restrooms may be used by any person of any gender identity or expression.
Yes, service animals are allowed and we kindly ask you adhere to Moscone’s service animal policies. Opens in a new tab.
We do not offer 1:1 ASL interpreters for our attendees, but we do offer ASL support across all of our stages. We will also have an ASL representative on site at our Help Desk for further assistance. There will be priority seating for attendees who use ASL. If you need assistance, please visit our Help Desk on the lobby level of Moscone North.
We’re offering live captioning in Chinese (Mandarin), English (CART), Spanish, French, German, Japanese, Korean, and Portuguese. You can access the live captioning in your preferred language via the QR code or weblink provided on-site through Wordly via your browser (no app download necessary). ASL feeds will be available at every stage in designated seating sections.
Travel
Thank you for your interest in our Config room block. Our room block is currently sold out but please consider booking directly with one of the many hotels in the area!
You will be prompted to request a visa letter once you complete your registration.
The Figma team is not able to assist with accommodation changes. Please coordinate with your hotel directly to make any changes to your stay.
We recommend using public transportation. Opens in a new tab or your preferred rideshare service to get there. Please see below for closest SFMTA stops to Moscone:
- BART - Powell St Station and Montgomery St Station are both two blocks away from Moscone.
- MUNI - To reach The Moscone Center, take MUNI Metro to the Yerba Buena/Moscone Station
- Caltrain - Station located at 4th & Townsend St. a few minutes walk away from Moscone
Parking is also available nearby at Fifth and Mission Garage.
Yes! If your visa is denied for any reason, we are happy to issue a full refund. Please submit a request via our support form. Opens in a new tab.
Other
If you need medical assistance, please visit First Aid/EMT on the Exhibitor Level of Moscone South. If you need immediate assistance, please call 415-978-3511 to reach our security control room or pick up a white house phone located throughout the building.
The safety and security of Config attendees is our top priority. There will be security, metal detectors, and K-9 sweeps on the premises. Everyone will be required to pass through a metal detector and valid government issued identification is required at badge-pickup.
Visit the Moscone Center website for a list of prohibited items. Opens in a new tab that are not permitted inside.
Due to safety concerns, no one under the age of 18 will be permitted to register or be on site for Config.
We will be following San Francisco COVID guidelines. Opens in a new tab when it comes to COVID safety, and we will have masks available for attendees at registration. While encouraged, vaccination and masks will not be required at Config 2025. Should the need arise, we reserve the right to implement testing and masks before the event. If so, attendees will receive ample notification. As always, please stay home if you are experiencing any symptoms or have been exposed—we all need to do our part to keep one another healthy.
If you're a member of the media, please send an email to press@figma.com.
Please reach out to our Support team. Opens in a new tab and someone will get back to you within 48 hours.
There are photographers and videographers throughout the venue to capture the event. Figma may use and share photographs and videos of you publicly, including on websites, social media channels, and in print for purposes like development and marketing.
By participating, you are consenting to the use of your name, likeness, or interview.
FAQ
General
Config will be held at Moscone Center South. Opens in a new tab in San Francisco May 6th-May 8th, 2025. We recommend you use public transportation. Opens in a new tab or your preferred rideshare to get there. We will also have a bike valet to store your bike during conference hours.
You can expect three days packed with a fantastic lineup of speakers, creative brand activations, partner-led content, networking opportunities at Config Commons, and so much more. Please know, there is no official Config after party.
Your Config pass includes access to keynote and general sessions, Config Commons, plus some surprises along the way. Lunch, coffee, water, and snacks are included with your pass throughout both days of the event. Travel and lodging are not included.
Config is the conference for people who build products. Frequent attendees are product designers, developers, marketers, and just about anyone else who touches the product development process.
Yes, Config will be recorded. Keynotes will be recorded and available on YouTube. Opens in a new tab the same day. All breakout sessions will be recorded and available on YouTube after Config.
Speaker applications for Config Global and Config London are now closed.
Interested in hosting a community at Config? Let us know by filling out this form. Opens in a new tab and we'll get it added to the official community events page coming in mid-April.
Yes! We’re taking over the block—starting Tuesday, May 6, grab your badge, get your swag, and find your people. You can find Config Commons on Howard St., between Moscone North and Moscone South.
Thank you for your interest in applying for a scholarship at Config. Our form is now closed.
The Leadership Collective is our executive program at Config. The experience is custom-tailored for executive leaders to network, share ideas, and learn from other visionary leaders from top companies around the world.
A unique invite code is required to register for Leadership Collective. Please reach out to your Figma representative to learn more.
Learn more about Config London.
While we advise you to leave any personal items at your hotel or office, we do offer a complimentary bag, coat and luggage check at the Config entrance at 4th and Howard Streets.
Bag Check Hours of operation:
- Tues - 9am - 9pm
- Wed - 7am - 7:30pm
- Thurs - 7am - 6pm
Please see the help desk within registration at Moscone North to claim any lost and found items.
After 6pm on Thursday the 8th, any unclaimed items will be available for claim through The Moscone Center.
All attendees can find Grab-and-go lunch in the Cafe located on the Exhibit Level and at our Food and beverage stations located at Config Commons.
Wednesday, May 7
Lunch - 11:30AM-2:30PM
Thursday, May 8
Lunch - 11:15AM-2:05PM
Registration
Please visit config.figma.com to register for Config 2025.
Yes! Even if you attended Config in 2024, you are required to create a new account when registering for Config 2025. If you have further questions around your account, please reach out to our support team. Opens in a new tab.
You can downgrade your ticket from in-person to virtual by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to virtual by clicking “Manage ticket.” We’ll automatically issue a refund up until May 5, 2025 at 5:00PM PT.
Attendees are permitted to cancel their ticket up until the day before the event. If you cancel your ticket by 5:00PM PST on Monday, May 5, you will receive a full refund. If you cancel after May 5, we will not be able to process a refund. You can cancel your ticket by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can cancel your ticket by clicking “Manage ticket.” We will auto issue a refund (please allow 5-7 business days for the refund to appear).
Please reach out to our support team. Opens in a new tab to switch your ticket to virtual attendance.
You can downgrade your ticket from in-person to virtual by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to virtual by clicking “Manage ticket.” We’ll automatically issue a refund up until May 5, 2025 at 5:00PM PT.
You can upgrade your ticket from virtual to in-person by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to in-person by clicking “Manage ticket.” You’ll be required to enter payment information to secure your ticket to Config.
Ticket transfers are no longer permitted as of Friday, April 25 2025 at 12:00PM ET.
You can cancel your ticket by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can cancel your ticket by clicking “Manage ticket.”We’ll automatically issue a refund up until May 5, 2025 at 5:00PM PT (please allow 5-7 business days for the refund to appear).
Yes, you can purchase up to 10 guest tickets for your team at checkout. Once you've purchased guest tickets, you will be able to log in to your Config account to manage tickets, send email invites with individual registration codes, and track invite status to see if your guest invites are pending or registered.
The deadline to assign your guest ticket or request to cancel it is Monday, May 5th at 5PM PDT.
We accept most major credit cards. We cannot accept checks or wire transfers.
Badge pick-up will begin on Tuesday, May 6, at Moscone North and at Parc 55:
Moscone North:
- Tuesday, May 6: 9:00AM-9:00PM
- Wednesday, May 7:00AM-5:00PM
- Thursday, May 8: 7:00AM-3:00PM
Parc 55:
- Tuesday, May 6: 9:00AM-7:00PM
- Wednesday, May 7: 7:00AM-2:00PM
- Thursday, May 8: No badge pickup
No, each attendee must pick up their own badge on site. Please note your government issued ID should match the last name of your Config ticket for badge pickup. You can enter your preferred name for your name badge during registration.
Yes! If your visa is denied for any reason, we are happy to issue a full refund. Please submit a request via our support form. Opens in a new tab.
Accessibility
MOBILITY
Moscone Center South is an ADA compliant building. Opens in a new tab. If you require mobility assistance on site, there are a limited number of scooters available on a first-come, first-serve basis if you did not request one during registration. Scooters must be returned at the end of each conference day.
For off-hour scooter rental, check out Cloud of Goods. Opens in a new tab scooter rentals.
NURSING ROOM
We have four Mamava nursing pods. Opens in a new tab available throughout Moscone South for use on May 7th and 8th. The nursing pods are located on level 2, the exhibitor level, with two on lower mezzanine. The nursing pods can be accessed by code or by downloading the Mamava app. Opens in a new tab. Access codes are available at our help desk, located on the lobby level of Moscone North.
Our Mamava pods include tissues, wipes, magazines, and hand sanitizer for your comfort. Please note, these Mamava pods do not have refrigerators nor sinks in them. Moscone South, including the nursing pods, will not be accessible during Config Commons on May 6th.
Cold storage is available through our Help Desk for any milk refrigeration needs.
DEAF/HARD OF HEARING
Config offers ASL support across all of our stages. There will be priority seating for attendees who use ASL. If you need assistance, please visit our Help Desk on the lobby level of Moscone North.
PRAYER ROOM
We have a prayer room available on a first-come, first-served basis for a limited number of attendees.
Find our prayer room in the following locations;
May 6th during Config Commons - Moscone North, Room 114
May 7th and 8th during Config - Moscone South, Room 105
RECHARGE SPACE
We have a dedicated, low-sensory, recharge space available on a first-come, first-served basis for a limited number of attendees. The room will feature low lighting and sensory tools. Additionally, this space should not be used to take meetings.
Please be cognizant of others and adhere to no laptops, no audio, and no talking.
Find our recharge space in the following locations; May 6th during Config Commons - Moscone North, Room 114
May 7th and 8th during Config in partnership with Headspace - Moscone South, Room 105
DIETARY INFORMATION
We are offering lunch, coffee, water, and snacks throughout the event. You will receive a water bottle at registration to refill throughout the duration of Config. Keep a look out for hydration stations throughout Moscone.
Ingredients and common allergens will be posted on the menus for the grab and go lunch distribution.
Allergen Notice from Our Catering Partner (SAVOR)
Savor San Francisco’s facilities are not certified Gluten Free, Vegan or Vegetarian. We cannot guarantee that cross contact with allergens will not occur nor can we assume any responsibility or liability for a persons’ sensitivity or allergy to any food item in the facility.
Yes, there is an accessible registration line within the Moscone North lobby. We’ll also have staff holding “Accessibility” signs and our dedicated, accessible registration line will have accessible-height registration counters.
Yes, there will be priority seating in the keynote and breakout rooms. Please look for staff members holding “Accessibility” signs, and they will guide you in the right direction.
Yes, Moscone Center is a wheelchair accessible venue. Please note, Howard Street between 3rd and 4th will be closed to traffic throughout Config 25. There is a vehicle drop off area available on Howard Street in front of Moscone West which can be accessed via 4th St.
All elevators and restrooms are wheelchair accessible. If you need assistance getting to the elevators, please look for staff holding “Accessibility” signs and they will be able to assist you.
We have a number of All Gender restrooms available throughout the Moscone Center for use on May 7th and 8th. You can locate these restrooms in the Moscone South Lobby, on Level 2 and on the Exhibitor level near the cafe.
These all gender restrooms may be used by any person of any gender identity or expression.
Yes, service animals are allowed and we kindly ask you adhere to Moscone’s service animal policies. Opens in a new tab.
We do not offer 1:1 ASL interpreters for our attendees, but we do offer ASL support across all of our stages. We will also have an ASL representative on site at our Help Desk for further assistance. There will be priority seating for attendees who use ASL. If you need assistance, please visit our Help Desk on the lobby level of Moscone North.
We’re offering live captioning in Chinese (Mandarin), English (CART), Spanish, French, German, Japanese, Korean, and Portuguese. You can access the live captioning in your preferred language via the QR code or weblink provided on-site through Wordly via your browser (no app download necessary). ASL feeds will be available at every stage in designated seating sections.
Travel
Thank you for your interest in our Config room block. Our room block is currently sold out but please consider booking directly with one of the many hotels in the area!
You will be prompted to request a visa letter once you complete your registration.
The Figma team is not able to assist with accommodation changes. Please coordinate with your hotel directly to make any changes to your stay.
We recommend using public transportation. Opens in a new tab or your preferred rideshare service to get there. Please see below for closest SFMTA stops to Moscone:
- BART - Powell St Station and Montgomery St Station are both two blocks away from Moscone.
- MUNI - To reach The Moscone Center, take MUNI Metro to the Yerba Buena/Moscone Station
- Caltrain - Station located at 4th & Townsend St. a few minutes walk away from Moscone
Parking is also available nearby at Fifth and Mission Garage.
Yes! If your visa is denied for any reason, we are happy to issue a full refund. Please submit a request via our support form. Opens in a new tab.
Other
If you need medical assistance, please visit First Aid/EMT on the Exhibitor Level of Moscone South. If you need immediate assistance, please call 415-978-3511 to reach our security control room or pick up a white house phone located throughout the building.
The safety and security of Config attendees is our top priority. There will be security, metal detectors, and K-9 sweeps on the premises. Everyone will be required to pass through a metal detector and valid government issued identification is required at badge-pickup.
Visit the Moscone Center website for a list of prohibited items. Opens in a new tab that are not permitted inside.
Due to safety concerns, no one under the age of 18 will be permitted to register or be on site for Config.
We will be following San Francisco COVID guidelines. Opens in a new tab when it comes to COVID safety, and we will have masks available for attendees at registration. While encouraged, vaccination and masks will not be required at Config 2025. Should the need arise, we reserve the right to implement testing and masks before the event. If so, attendees will receive ample notification. As always, please stay home if you are experiencing any symptoms or have been exposed—we all need to do our part to keep one another healthy.
If you're a member of the media, please send an email to press@figma.com.
Please reach out to our Support team. Opens in a new tab and someone will get back to you within 48 hours.
There are photographers and videographers throughout the venue to capture the event. Figma may use and share photographs and videos of you publicly, including on websites, social media channels, and in print for purposes like development and marketing.
By participating, you are consenting to the use of your name, likeness, or interview.
Contact us
Still have questions?
Our team is here to help. Please get in touch and we’ll get back to you as soon as we can.
Config London
Config is also coming to London
Join a global community of designers, developers and builders for Config London.