FAQ
General
Config will be held at Moscone Center South. Opens in a new tab in San Francisco May 6th-May 8th, 2025. We recommend you use public transportation. Opens in a new tab or your preferred rideshare to get there. We will also have a bike valet to store your bike during conference hours.
You can expect three days packed with a fantastic lineup of speakers, creative brand activations, partner-led content, networking opportunities at Config Commons, and so much more. Please know, there is no official Config after party.
Your Config pass includes access to keynote and general sessions, Config Commons, plus some surprises along the way. Lunch, coffee, water, and snacks are included with your pass throughout both days of the event. Travel and lodging are not included.
Config is the conference for people who build products. Frequent attendees are product designers, developers, marketers, and just about anyone else who touches the product development process.
Yes, Config will be recorded. Keynotes will be recorded and available on YouTube. Opens in a new tab the same day. All breakout sessions will be recorded and available on YouTube after Config.
Speaker applications for Config Global and Config London are now closed.
Interested in hosting a community at Config? Let us know by filling out this form. Opens in a new tab and we'll get it added to the official community events page coming in mid-April.
Yes! We’re taking over the block—starting Tuesday, May 6, grab your badge, get your swag, and find your people. You can find Config Commons on Howard St., between Moscone North and Moscone South.
Yes, we are offering a limited number of scholarships to attend Config. The scholarship program is open to everyone, not just students and scholars. Applications are open from March 18 to April 1. To apply for a scholarship, please fill out our application form. Opens in a new tab.
The Leadership Collective is our executive program at Config. The experience is custom-tailored for executive leaders to network, share ideas, and learn from other visionary leaders from top companies around the world.
A unique invite code is required to register for Leadership Collective. Please reach out to your Figma representative to learn more.
Learn more about Config London.
Registration
Please visit config.figma.com to register for Config 2025.
Yes! Even if you attended Config in 2024, you are required to create a new account when registering for Config 2025. If you have further questions around your account, please reach out to our support team. Opens in a new tab.
You can downgrade your ticket from in-person to virtual by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to virtual by clicking “Manage ticket.” We’ll automatically issue a refund up until May 5, 2025 at 11:59PM PT.
Attendees are permitted to cancel their ticket up until the day before the event. If you cancel your ticket by 11:59PM PST on Monday, May 5, you will receive a full refund. If you cancel after May 5, we will not be able to process a refund. You can cancel your ticket by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can cancel your ticket by clicking “Manage ticket.” We will auto issue a refund (please allow 5-7 business days for the refund to appear).
Please reach out to our support team. Opens in a new tab to switch your ticket to virtual attendance.
Tickets can be transferred to someone in your organization. Please reach out to our support team. Opens in a new tab to transfer your ticket.
You can downgrade your ticket from in-person to virtual by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to virtual by clicking “Manage ticket.” We’ll automatically issue a refund up until May 5, 2025 at 11:59PM PT.
You can upgrade your ticket from virtual to in-person by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to in-person by clicking “Manage ticket.” You’ll be required to enter payment information to secure your ticket to Config.
Config tickets can be transferred to someone in your organization. Please reach out to our support team. Opens in a new tab to transfer your ticket.
You can cancel your ticket by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can cancel your ticket by clicking “Manage ticket.”We’ll automatically issue a refund up until May 5, 2025 at 11:59PM PT (please allow 5-7 business days for the refund to appear).
Yes, you can purchase up to 10 guest tickets for your team at checkout. Once you've purchased guest tickets, you will be able to log in to your Config account to manage tickets, send email invites with individual registration codes, and track invite status to see if your guest invites are pending or registered.
We accept most major credit cards. We cannot accept checks or wire transfers.
Badge pick-up will begin on Tuesday, May 6, at Moscone North and select partner hotels:
Moscone North:
- Tuesday, May 6: 9AM-9PM
- Wednesday, May 7:00AM-5:00PM
- Thursday, May 8: 7:00AM-3:00PM
Partner Hotels: Parc 55, Hilton Union Square
- Tuesday, May 6: 9:00AM-7:00PM
- Wednesday, May 7: 7:00AM-2:00PM
- Thursday, May 8: No badge pickup
No, each attendee must pick up their own badge on site. Please note your government issued ID should match the last name of your Config ticket for badge pickup. You can enter your preferred name for your name badge during registration.
Yes! If your visa is denied for any reason, we are happy to issue a full refund. Please submit a request via our support form. Opens in a new tab.
Accessibility
MOBILITY
Moscone Center South is a fully accessible building. If you require mobility assistance on site, there are a limited number of scooters available on a first-come, first-serve basis if you did not request one during registration. Scooters must be returned at the end of each conference day.
For off-hour scooter rental, check out Cloud of Goods. Opens in a new tab scooter rentals.
NURSING ROOM
We have a Mamava flex nursing pod. Opens in a new tab available on the Exhibitor Level and Level 2. There are two additional pods on the Lower Mezzanine. Our Mamava pods include tissues, wipes, magazines, and hand sanitizer for your comfort. Please note, these Mamava pods do not have refrigerators or sinks in them. A code is required to access the Mamava pod and will be available on the mobile app or at the Help Desk on the lobby level of Moscone North.
DEAF/HARD OF HEARING
Config offers ASL support across all of our stages. There will be priority seating for attendees who use ASL. If you need assistance, please visit our Help Desk on the lobby level of Moscone North.
SENSORY REST SPACE
We have a dedicated sensory rest space available on a first-come, first-served basis for a limited number of attendees. The room will have sensory-friendly lighting, sensory tools, and ambient music. Our sensory rest space can be found on the lobby level of Moscone South in room 105. Please note, this is a device-free room as light from screens may cause disruption. Additionally, this space should not be used to take meetings.
DIETARY INFORMATION
We are offering lunch, coffee, water, and snacks throughout the event. You will receive a water bottle at registration to refill throughout the duration of Config. Keep a look out for hydration stations throughout Moscone.
Please make sure to share any dietary restrictions during the registration process.
Allergen Notice from Our Catering Partner (SAVOR)
Savor San Francisco’s facilities are not certified Gluten Free, Vegan or Vegetarian. We cannot guarantee that cross contact with allergens will not occur nor can we assume any responsibility or liability for a persons’ sensitivity or allergy to any food item in the facility.
Yes, there are accessible registration lines on the East and West ends of the Moscone South lobby. We’ll also have staff holding “Accessibility” signs and our dedicated accessible registration lines will have accessible-height registration counters.
Yes, there will be priority seating in the keynote and breakout rooms. Please look for staff members holding “Accessibility” signs, and they will guide you in the right direction.
Yes, Moscone Center South is a wheelchair accessible venue. There are dedicated drop-off areas at 4th and Howard streets. All elevators and restrooms are wheelchair accessible. If you need assistance getting to the elevators, please look for staff holding “Accessibility” signs and they will be able to assist you.
Yes, service animals are allowed and we kindly ask you adhere to Moscone’s service animal policies. Opens in a new tab.
We do not offer 1:1 ASL interpreters for our attendees, but we do offer ASL support across all of our stages. We will also have an ASL representative on site at our Help Desk for further assistance. There will be priority seating for attendees who use ASL. If you need assistance, please visit our Help Desk on the lobby level.
Travel
Yes! Config partnered with several local hotels to provide discounted hotel rates. You can book your room directly through the booking links below. Need to change your reservation? Make sure to work with the hotel directly to make any changes to your reservation.
Hilton Union Square. Opens in a new tab
14 minute walk
12 minute walk
Grand Hyatt. Opens in a new tab
15 minute walk
You will be prompted to request a visa letter once you complete your registration.
The Figma team is not able to assist with accommodation changes. Please coordinate with your hotel directly to make any changes to your stay.
We recommend using public transportation. Opens in a new tab or your preferred rideshare service to get there. Please see below for closest SFMTA stops to Moscone:
- BART - Powell St Station and Montgomery St Station are both two blocks away from Moscone.
- MUNI - To reach The Moscone Center, take MUNI Metro to the Yerba Buena/Moscone Station
- Caltrain - Station located at 4th & Townsend St. a few minutes walk away from Moscone
Parking is also available nearby at Fifth and Mission Garage.
Yes! If your visa is denied for any reason, we are happy to issue a full refund. Please submit a request via our support form. Opens in a new tab.
Other
If you need medical assistance, please visit First Aid/EMT on the Exhibitor Level of Moscone South. If you need immediate assistance, please call 415-978-3511 to reach our security control room or pick up a white house phone located throughout the building.
The safety and security of Config attendees is our top priority. There will be security, metal detectors, and K-9 sweeps on the premises. Everyone will be required to pass through a metal detector and valid government issued identification is required at badge-pickup.
Visit the Moscone Center website for a list of prohibited items. Opens in a new tab that are not permitted inside.
Due to safety concerns, no one under the age of 18 will be permitted to register or be on site for Config.
We will be following San Francisco COVID guidelines. Opens in a new tab when it comes to COVID safety, and we will have masks available for attendees at registration. While encouraged, vaccination and masks will not be required at Config 2025. Should the need arise, we reserve the right to implement testing and masks before the event. If so, attendees will receive ample notification. As always, please stay home if you are experiencing any symptoms or have been exposed—we all need to do our part to keep one another healthy.
If you're a member of the media, please send an email to press@figma.com.
Please reach out to our Support team. Opens in a new tab and someone will get back to you within 48 hours.
There are photographers and videographers throughout the venue to capture the event. Figma may use and share photographs and videos of you publicly, including on websites, social media channels, and in print for purposes like development and marketing.
By participating, you are consenting to the use of your name, likeness, or interview.
FAQ
General
Config will be held at Moscone Center South. Opens in a new tab in San Francisco May 6th-May 8th, 2025. We recommend you use public transportation. Opens in a new tab or your preferred rideshare to get there. We will also have a bike valet to store your bike during conference hours.
You can expect three days packed with a fantastic lineup of speakers, creative brand activations, partner-led content, networking opportunities at Config Commons, and so much more. Please know, there is no official Config after party.
Your Config pass includes access to keynote and general sessions, Config Commons, plus some surprises along the way. Lunch, coffee, water, and snacks are included with your pass throughout both days of the event. Travel and lodging are not included.
Config is the conference for people who build products. Frequent attendees are product designers, developers, marketers, and just about anyone else who touches the product development process.
Yes, Config will be recorded. Keynotes will be recorded and available on YouTube. Opens in a new tab the same day. All breakout sessions will be recorded and available on YouTube after Config.
Speaker applications for Config Global and Config London are now closed.
Interested in hosting a community at Config? Let us know by filling out this form. Opens in a new tab and we'll get it added to the official community events page coming in mid-April.
Yes! We’re taking over the block—starting Tuesday, May 6, grab your badge, get your swag, and find your people. You can find Config Commons on Howard St., between Moscone North and Moscone South.
Yes, we are offering a limited number of scholarships to attend Config. The scholarship program is open to everyone, not just students and scholars. Applications are open from March 18 to April 1. To apply for a scholarship, please fill out our application form. Opens in a new tab.
The Leadership Collective is our executive program at Config. The experience is custom-tailored for executive leaders to network, share ideas, and learn from other visionary leaders from top companies around the world.
A unique invite code is required to register for Leadership Collective. Please reach out to your Figma representative to learn more.
Learn more about Config London.
Registration
Please visit config.figma.com to register for Config 2025.
Yes! Even if you attended Config in 2024, you are required to create a new account when registering for Config 2025. If you have further questions around your account, please reach out to our support team. Opens in a new tab.
You can downgrade your ticket from in-person to virtual by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to virtual by clicking “Manage ticket.” We’ll automatically issue a refund up until May 5, 2025 at 11:59PM PT.
Attendees are permitted to cancel their ticket up until the day before the event. If you cancel your ticket by 11:59PM PST on Monday, May 5, you will receive a full refund. If you cancel after May 5, we will not be able to process a refund. You can cancel your ticket by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can cancel your ticket by clicking “Manage ticket.” We will auto issue a refund (please allow 5-7 business days for the refund to appear).
Please reach out to our support team. Opens in a new tab to switch your ticket to virtual attendance.
Tickets can be transferred to someone in your organization. Please reach out to our support team. Opens in a new tab to transfer your ticket.
You can downgrade your ticket from in-person to virtual by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to virtual by clicking “Manage ticket.” We’ll automatically issue a refund up until May 5, 2025 at 11:59PM PT.
You can upgrade your ticket from virtual to in-person by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can update your ticket to in-person by clicking “Manage ticket.” You’ll be required to enter payment information to secure your ticket to Config.
Config tickets can be transferred to someone in your organization. Please reach out to our support team. Opens in a new tab to transfer your ticket.
You can cancel your ticket by logging into your Config account and clicking “My Profile.” Once you’re in your profile, you can cancel your ticket by clicking “Manage ticket.”We’ll automatically issue a refund up until May 5, 2025 at 11:59PM PT (please allow 5-7 business days for the refund to appear).
Yes, you can purchase up to 10 guest tickets for your team at checkout. Once you've purchased guest tickets, you will be able to log in to your Config account to manage tickets, send email invites with individual registration codes, and track invite status to see if your guest invites are pending or registered.
We accept most major credit cards. We cannot accept checks or wire transfers.
Badge pick-up will begin on Tuesday, May 6, at Moscone North and select partner hotels:
Moscone North:
- Tuesday, May 6: 9AM-9PM
- Wednesday, May 7:00AM-5:00PM
- Thursday, May 8: 7:00AM-3:00PM
Partner Hotels: Parc 55, Hilton Union Square
- Tuesday, May 6: 9:00AM-7:00PM
- Wednesday, May 7: 7:00AM-2:00PM
- Thursday, May 8: No badge pickup
No, each attendee must pick up their own badge on site. Please note your government issued ID should match the last name of your Config ticket for badge pickup. You can enter your preferred name for your name badge during registration.
Yes! If your visa is denied for any reason, we are happy to issue a full refund. Please submit a request via our support form. Opens in a new tab.
Accessibility
MOBILITY
Moscone Center South is a fully accessible building. If you require mobility assistance on site, there are a limited number of scooters available on a first-come, first-serve basis if you did not request one during registration. Scooters must be returned at the end of each conference day.
For off-hour scooter rental, check out Cloud of Goods. Opens in a new tab scooter rentals.
NURSING ROOM
We have a Mamava flex nursing pod. Opens in a new tab available on the Exhibitor Level and Level 2. There are two additional pods on the Lower Mezzanine. Our Mamava pods include tissues, wipes, magazines, and hand sanitizer for your comfort. Please note, these Mamava pods do not have refrigerators or sinks in them. A code is required to access the Mamava pod and will be available on the mobile app or at the Help Desk on the lobby level of Moscone North.
DEAF/HARD OF HEARING
Config offers ASL support across all of our stages. There will be priority seating for attendees who use ASL. If you need assistance, please visit our Help Desk on the lobby level of Moscone North.
SENSORY REST SPACE
We have a dedicated sensory rest space available on a first-come, first-served basis for a limited number of attendees. The room will have sensory-friendly lighting, sensory tools, and ambient music. Our sensory rest space can be found on the lobby level of Moscone South in room 105. Please note, this is a device-free room as light from screens may cause disruption. Additionally, this space should not be used to take meetings.
DIETARY INFORMATION
We are offering lunch, coffee, water, and snacks throughout the event. You will receive a water bottle at registration to refill throughout the duration of Config. Keep a look out for hydration stations throughout Moscone.
Please make sure to share any dietary restrictions during the registration process.
Allergen Notice from Our Catering Partner (SAVOR)
Savor San Francisco’s facilities are not certified Gluten Free, Vegan or Vegetarian. We cannot guarantee that cross contact with allergens will not occur nor can we assume any responsibility or liability for a persons’ sensitivity or allergy to any food item in the facility.
Yes, there are accessible registration lines on the East and West ends of the Moscone South lobby. We’ll also have staff holding “Accessibility” signs and our dedicated accessible registration lines will have accessible-height registration counters.
Yes, there will be priority seating in the keynote and breakout rooms. Please look for staff members holding “Accessibility” signs, and they will guide you in the right direction.
Yes, Moscone Center South is a wheelchair accessible venue. There are dedicated drop-off areas at 4th and Howard streets. All elevators and restrooms are wheelchair accessible. If you need assistance getting to the elevators, please look for staff holding “Accessibility” signs and they will be able to assist you.
Yes, service animals are allowed and we kindly ask you adhere to Moscone’s service animal policies. Opens in a new tab.
We do not offer 1:1 ASL interpreters for our attendees, but we do offer ASL support across all of our stages. We will also have an ASL representative on site at our Help Desk for further assistance. There will be priority seating for attendees who use ASL. If you need assistance, please visit our Help Desk on the lobby level.
Travel
Yes! Config partnered with several local hotels to provide discounted hotel rates. You can book your room directly through the booking links below. Need to change your reservation? Make sure to work with the hotel directly to make any changes to your reservation.
Hilton Union Square. Opens in a new tab
14 minute walk
12 minute walk
Grand Hyatt. Opens in a new tab
15 minute walk
You will be prompted to request a visa letter once you complete your registration.
The Figma team is not able to assist with accommodation changes. Please coordinate with your hotel directly to make any changes to your stay.
We recommend using public transportation. Opens in a new tab or your preferred rideshare service to get there. Please see below for closest SFMTA stops to Moscone:
- BART - Powell St Station and Montgomery St Station are both two blocks away from Moscone.
- MUNI - To reach The Moscone Center, take MUNI Metro to the Yerba Buena/Moscone Station
- Caltrain - Station located at 4th & Townsend St. a few minutes walk away from Moscone
Parking is also available nearby at Fifth and Mission Garage.
Yes! If your visa is denied for any reason, we are happy to issue a full refund. Please submit a request via our support form. Opens in a new tab.
Other
If you need medical assistance, please visit First Aid/EMT on the Exhibitor Level of Moscone South. If you need immediate assistance, please call 415-978-3511 to reach our security control room or pick up a white house phone located throughout the building.
The safety and security of Config attendees is our top priority. There will be security, metal detectors, and K-9 sweeps on the premises. Everyone will be required to pass through a metal detector and valid government issued identification is required at badge-pickup.
Visit the Moscone Center website for a list of prohibited items. Opens in a new tab that are not permitted inside.
Due to safety concerns, no one under the age of 18 will be permitted to register or be on site for Config.
We will be following San Francisco COVID guidelines. Opens in a new tab when it comes to COVID safety, and we will have masks available for attendees at registration. While encouraged, vaccination and masks will not be required at Config 2025. Should the need arise, we reserve the right to implement testing and masks before the event. If so, attendees will receive ample notification. As always, please stay home if you are experiencing any symptoms or have been exposed—we all need to do our part to keep one another healthy.
If you're a member of the media, please send an email to press@figma.com.
Please reach out to our Support team. Opens in a new tab and someone will get back to you within 48 hours.
There are photographers and videographers throughout the venue to capture the event. Figma may use and share photographs and videos of you publicly, including on websites, social media channels, and in print for purposes like development and marketing.
By participating, you are consenting to the use of your name, likeness, or interview.
Contact us
Still have questions?
Our team is here to help. Please get in touch and we’ll get back to you as soon as we can.
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